Short Answer
Before replacing a roof, homeowners should ask: What specific products will be installed? What is included in the scope (tear-off, underlayment, ice and water shield, flashing, ventilation, decking)? What is the warranty coverage? Is the contractor manufacturer-certified? How is decking replacement handled? What is the timeline? How will the property be protected? What is the cleanup process? Getting clear answers to these questions before the project starts prevents surprises and ensures a successful project.
Detailed Explanation
A roof replacement is a significant investment, and asking the right questions before the project starts is the best way to ensure a successful outcome. Key questions include: What specific products will be installed? — ask for the manufacturer, product line, and model, not just 'architectural shingles.' What is included in the scope? — tear-off (full removal vs. overlay), underlayment type and coverage area, ice and water shield (where and how far up the roof), flashing (what will be replaced vs. reused), ventilation (what will be installed or upgraded), and how decking replacement is handled (per-sheet cost, approval process). What is the warranty coverage? — manufacturer warranty (coverage period, prorated or non-prorated, what's included), workmanship warranty (who backs it, coverage period), and what requirements must be met for the warranty to be valid. Is the contractor manufacturer-certified? — certification affects warranty eligibility and indicates the contractor has been trained in the manufacturer's installation methods. How is decking replacement handled? — per-sheet cost, how findings are communicated during the project, and the approval process for additional work. What is the timeline? — how long the project will take, what factors could extend it, and what happens if weather delays the project. How will the property be protected? — landscaping, walls, ground areas, and how debris is managed. What is the cleanup process? — dumpster, magnet for nails, site protection, and final inspection. Getting clear, written answers to these questions before signing a contract prevents misunderstandings, disputes, and surprise costs during the project.
Why It Matters
Asking the right questions before the project starts is the single most effective way to ensure a successful roof replacement. A contractor who answers clearly and provides written documentation is demonstrating professionalism.
Questions to Ask Your Contractor
- ?What specific products will be installed?
- ?What is included in the scope and what is excluded?
- ?What warranty coverage applies?
- ?Are you manufacturer-certified?
- ?How is decking replacement handled?
- ?What is the timeline?
- ?How will my property be protected?
- ?What is the cleanup process?