Window and door warranties cover the product (manufacturer warranty) and the installation (workmanship warranty). For ProVia products — entry doors, storm doors, vinyl patio doors, and vinyl windows — warranty coverage is available when the installation is performed by team members who have completed ProVia's Installer Certification Program. Multiple Veterans Roofing team members hold this certification.
Manufacturer Window & Door Warranties
Window and door manufacturers issue warranties on their products covering manufacturing defects, glass seal failure, hardware, and in some cases, specific performance characteristics like energy efficiency. The specific warranty terms depend on the product and manufacturer. For ProVia products, warranty coverage is available when installed by certified installers.
Installation and Window/Door Warranties
Window and door installation quality is critical to both product performance and warranty validity. Improper installation — incorrect flashing, insufficient insulation, improper sealing — can cause air and water infiltration that the manufacturer warranty does not cover. ProVia's Installer Certification Program trains installers in the proper installation methods for ProVia products, which is a condition for warranty coverage. Multiple Veterans Roofing team members have completed this program.
Common Questions
Frequently Asked Questions
Yes. Manufacturer warranties typically require installation according to their specifications. Improper installation can void the warranty and cause performance issues that the warranty does not cover. Certified installation ensures the warranty requirements are met.
No. Multiple team members have completed the ProVia Installer Certification Program, but not every employee holds this certification. This is an individual certification, not a company-wide certification.
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