What is the difference between a manufacturer's warranty and a contractor workmanship warranty?
Short Answer
A manufacturer warranty generally addresses qualifying product defects or performance conditions under its terms. A workmanship warranty addresses qualifying installation workmanship. They are not necessarily the same.
Detailed Explanation
There are two types of warranties that apply to a new roof: the manufacturer's warranty and the contractor's workmanship warranty. The manufacturer's warranty covers defects in the roofing materials themselves — if shingles fail prematurely due to a manufacturing defect, the manufacturer may provide replacement materials (and in some enhanced warranties, labor to install them). The workmanship warranty covers the installation — if the roof leaks because the contractor installed flashing improperly, the workmanship warranty should cover the repair. These are separate warranties from separate parties with separate terms, coverage periods, and claim processes. A roofing problem could be covered by one, both, or neither, depending on the cause. Homeowners should understand both warranties before the project starts.
Why It Matters
Understanding the difference between manufacturer and workmanship warranties helps homeowners know who to contact and what's covered when a problem arises.
Related Questions
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